MortgagesHomebuying Glossary

Mortgage Servicer

Also known as Loan Servicer

The company you actually send payments to and deal with: which may not be who you got your loan from.

In plain English

Your loan servicer handles day-to-day account management: collecting payments, managing your escrow account, and handling customer service. Loans are often sold to a different servicer after closing, which is normal and doesn't change your loan's terms.

Why it matters

If your servicer changes, your loan terms stay the same, but make sure you update autopay and contact info promptly to avoid a missed payment.

Where you'll run into it

Guides and tools on TheBuyingPath that cover mortgage servicer in context.

Related terms

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